Marriage

Apply to if the name of the insured person or a dependent has changed or you want to add a new family member as a dependent due to marriage or other reasons.

Procedures
FAQ

Change of name
Changes in address
Adding a family member

Change of name

■If the name of an employee has changed due to marriage or other reasons

Notify of your name change via “Event Application” in the HR & Payroll Self-Service Menu of your employer’s intranet and submit your health insurance card or Eligibility Verification Certificate with your original family name (if any) to the destination below. The staff in charge of Social Insurance will complete the necessary procedures based on your notification.
Once the procedures are complete, the Health Insurance Association will send you an Eligibility Verification Certificate only if you do not have a Myna health insurance card. If you have a Myna health insurance card, check on Mynaportal to make sure the name has been changed before using your Myna health insurance card.

[Where to submit the documents differs by health insurance code]
Codes 1601-2105: SBU, Group HR & Administrative Service Department, Staff in charge of Social Insurance (ELO)
Code 3001 or higher: Each employer’s HR staff

■ If the name or date of birth of a dependent family member of the Association has changed or been corrected

■If the name of a Voluntarily and Continuously Insured Person has changed

Provide the necessary information on the following document and submit to each submission destination attaching the relevant person’s health insurance card (until December 1, 2025) or Eligibility Verification Certificate (if any).
Once the procedures are complete, the Health Insurance Association will send an Eligibility Verification Certificate only if the person does not have a Myna health insurance card. If the person has a Myna health insurance card, check on Mynaportal to make sure the name or date of birth has been changed before using the Myna health insurance card.

Required documents:	Notification of Name (Date of Birth) Change (Correction) of Dependent ※ Submit to: Group HR & Administrative Service Department　Social Insurance in charge(ELO) Form Excel Example
	Notification of Name Change for Voluntarily and Continuously Insured Person ※ Submit to: Health insurance　association(in the Osaka office) Form Excel Example
	Document to attach: Health insurance card(until December 1, 2025), Eligibility Verification Certificate(if both are issued)
Deadline:	Immediately
Applies to:	Voluntarily and Continuously Insured Persons and health insurance dependents to whom such changes apply
Notes:

Changes in address

Change the address by yourself in the address space on your card.
Notify the Health Insurance Association if there is no room left to indicate your new address. You will be sent an address sticker to affix to the card.
Log in to MY HEALTH WEB to notify the Health Insurance Association of the address.

Adding a family member

Family members must be certified by the Health Insurance Association to be named dependents.

Reference link: Dependent Certification Flowchart

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